Had a transmission go bad in my Chevy Silverado so I called and spoke to Randall about it and got it to them on Monday night. He explained exactly what the issue likely was and took time to show me exactly what parts they would be replacing with the rebuild and upgraded the tourqe converter as well. They had one exactly like it in the shop that night, so he walked me thru the rebuild. They had mine rebuilt and ready to roll on Friday morning. I drove it 400 miles over that same weekend and its rock solid! Best this truck has shifted since I've had it! These guys are great to work with, honest, and knowledgable! Glad I called them and they'll be doing my work from now on! Thanks to Randall, Randy and guys behind the scenes in the shop! Keep up the great quality of work!